Hive Cannabis Dispensary Abbotsford

Great customer service. Not a fan of the rolling menu, makes it hard for the consumer to know what’s available and compare products. The menu does look nice with its pictures but serves little practical use. I’m not a fan of asking staff for recommendations because it’s just impractical to expect them to even be familiar with a quarter of the menu. Then there’s the question of what are these recommendations based on? Are they told to push certain products? Silly to assume the staff have the knowledge of most of the products across your diverse menu. I shouldn’t have to use my phone in the store just to check your website to see what you have available. It’s just frustrating and there’s a simple solution that the other dispensaries use.

Like trying to suck a golf ball through a garden hose. Last 4 visits to this dispensary for pre-rolls (different brand) I usually just flower here at the location

But I get lazy and don’t really wanna roll my own weed so sometimes I buy pre-rolls, I won’t be getting them here anymore, I don’t really care about price or how much THC is it all I want is to actually be able to pull some smoke through. I did do with the staff of the dispensary suggested and if you have an issue with the pre-roll because they can’t do anything in store for it to contact the company. I have contacted all the different cannabis companies and the only one that actually got back to me, sent me a five dollar Tim Hortons gift card three weeks later

The manager of this dispenser gave me a call to see what my issue was. I found him to be a little blunt, defensive and not very agreeable during this conversation. He just kept repeating the issue was my problem.

So needless to say, I’ll be going back to an indigenous store for my products. Because I like to smoke weed not burn fancy incenses.

2 stars cause the rest of the staff and facilities are clean.