Hush New York – Bronx NY State Licensed Adult-Use Recreational

Nice to have a local dispensary within walking distance to me. I’ve placed orders online for pickup and delivery.

My delivery experience: If you’re going with delivery, Hush uses AeroPay for transactions (which I believe others have as well). I was a bit reluctant to use my personal information on there, but it’s a legit service used by many types of businesses. Once the order is placed, you’ll get a text from your delivery person letting you know how far they are. My delivery guy was courteous, prompt, and professional. Moving forward, this will be the way I get anything from here.

My pickup experience: Unlike delivery, you pay at the store for pickup. The store was clean, spacious, and bright. Associates were at the ready to help, and there were lots of options on their offerings. They take debit card or cash as payment for pickup. NOTE: You will be charged a “terminal fee” (other places might refer to it as an ATM fee). I won’t get into the logistics for this, but it’s a loophole dispensaries have to deal with when dealing with debit transactions. Now here’s what I don’t like about this: The additional charge on your purchase is seen by your bank as an ATM fee… So depending on your bank, you’ll be charged a fee ON TOP of what the dispensary added. For me, I was charged $3.50 on top of my order total. I’ve been to another dispensary, and I was given the fee back in cash. Hush did not do that, and instead gave me “cash back” of 58¢. I typically wouldn’t have cared, but that transaction (between their fee and my bank) cost me $6.42 on top of my order total. I’m stating this for others so y’all aren’t caught off guard or something. Hush doesn’t hide the charge, and it’s explained. But the lack of my fee given back to me rubbed me the wrong way, especially since I got tagged by it twice.

Still a good spot to get what you need. They’re helpful and professional, and I’d still do business there again (albeit, through delivery only).

UPDATE: While my previous reviews will remain, I need to add that their quality checking and customer service is lazy. It’s been weeks since I was sent the wrong item (I was sent the incorrect flavor of vape pen). An email to their main email address went ignored. Thanks for experience, but I’ll have to take my business where I feel like I’m valued.

Buying product online has never been easier. I had a great online shopping experience. Ordering delivery was easy and the drivers is always on time. Shopping online was a great experience. Hush provides certain details with each product which i love ❤️. Finally a great website to shop online. instore was also a great experience. Overall best store yet. 👍 If only they had credit card option for payments. Fingers crossed soon.. 🤞🏻

Love the business. The owner seems super cool and professional. Some of the staffs customer services can be worked on abit but overall, no hassle go in, and leave happy. I recommend this spot !